Step by Step Guide to Fix Printer Offline Issues

Printer Offline

Issue:

Your computer says the printer is offline, even though it’s powered on.

Problem Cause:

This issue is often related to:

• Printer being in “Use Printer Offline” mode
• Disconnected or changed network (for Wi-Fi printers)
• Spooler service glitches or outdated drivers

Solutions:

• Go to Control Panel > Devices and Printers, right-click your printer, and:
  • Select “Set as default printer”
  • Uncheck “Use Printer Offline”
• Restart both your computer and printer.
• For Wi-Fi printers: reconnect the device to the correct network.
• Clear the print queue and restart the Print Spooler service:
  • Type services.msc in the Windows search bar
  • Locate Print Spooler, right-click, and choose Restart
• Update or reinstall printer drivers from the manufacturer’s website.